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Vocal Academy T&C's

Give us a bell if you have any questions.

Find and love your singing voice. Find and love your singing voice. Find and love your singing voice. Find and love your singing voice.‎

Our promise to you:

1. Training Commitment
Welcome to the Vocal Academy. Our goal is to provide a supportive environment where singers can train consistently, build strong vocal technique, and grow in confidence.

Because vocal development takes time, we recommend committing to at least six months of training to experience meaningful progress.

If you need to step away from training, we ask for four weeks written notice.

Cancellation requests should be sent to:
zoe@thevocal-academy.com

During the notice period:

• Your membership remains active
• You may continue attending lessons and sessions

2. Academy Membership Options

Academy Plus includes:

• 1 × 50-minute private singing lesson per calendar month
• 4 Group masterclasses
• 4 Group practice sessions
• Access to The Vocal Academy community
• Our complete vocal exercise library
• A library of past masterclasses and recordings
• Sing & See license for your PC.
• The Myofunctional Singer Toolkit created by Jessica Luffey

Academy Pro includes:

• 2 × 50-minute private singing lessons per calendar month
• Everything included in the Academy Plus programme

3. Group Training Sessions

As of March 2026, the academy currently offers:

Group Masterclasses

• Mondays — 8:00 PM CET

Group Practice Sessions, alternate weekly.

• Sundays — 7:30 PM CET
• Thursdays — 9:00 PM CET

Session formats and times may occasionally evolve as the academy grows.

4. Training Levels

The academy currently runs Year 1 and Year 2 training tracks.

Students are welcome to attend sessions from either level.

Please note:

• Year 2 is designed for singers who have completed approximately 12 months of academy training
• These sessions will be taught at a more advanced level
• The pace of learning will move more quickly

5. Scheduling Lessons

Students are responsible for booking their private lessons using the scheduling system provided.

If you need to reschedule a lesson:
• 48 hours notice is required
Lessons cancelled with less notice will be considered completed lessons and cannot be rescheduled.

6. Your Private Singing Teacher

Your private singing teacher will be assigned by Zoe Stibi based on your vocal goals after our first discovery call.

We take care to match students with teachers who will support their development.

However, if at any point you would like to change teachers:

• Send Zoe a message via Skool
• We will help arrange a new teacher for you

7. Community Participation

The Vocal Academy community is a place to share progress and support one another.

We love seeing what you are working on, so please feel free to share:

• practice clips
• performances
• training progress

To make sure everyone has space to share, we ask that members:

8. Questions and Communication

We do not provide individual performance feedback via video between lessons or masterclasses.

However, questions are always welcome.

You are encouraged to:

• ask questions in the community
• participate in discussions
• connect with other singers

Messages and questions can also be directed to Zoe via the Skool messaging platform.

Our working hours are:

Monday – Friday
11 AM – 9 PM EST

Messages received during this time are typically answered within 24 hours.

9. Payments and Access

Membership payments are processed through our billing system.

If a payment is declined or unsuccessful:

• access to lessons and academy resources may be paused
• access will be restored once payment has been resolved

10. Training Resources

All members receive access to the academy training resources, including:

• the vocal exercise library
• the library of past masterclasses and recordings
• the Myofunctional Singer Toolkit created by Jessica Luffey
• Sing and See vocal analysis software
• lesson notes and recordings delivered via Notion

Please note: Sing and See requires a computer or laptop to run properly.

Our Promise to You

We promise to provide you with the highest standard of vocal training available in the world.

All Vocal Academy coaches are certified Estill Master Trainers (EMT) and bring many years of experience both as professional performers and dedicated vocal educators.

We promise to deliver vocal training that is:

• clear
• structured
• practical
• and truly world-class

Our goal is to help you build a voice that is strong, reliable, and uniquely your own.

We are honoured to be part of your vocal journey.

What’s the difference between the Vocal Academy and the Vocal Hub?

The Vocal Hub is my free community. You get warm-ups, a challenge, and one open training per month. It’s a great place to stay inspired.

The Vocal Academy is where the real personalised training happens.

You get 1:1 lessons, guided practice groups, masterclasses, open coachings, and messaging support.

If you want real, consistent progress — the Academy is where that happens.

Your lessons are online via video call.

We work on your technical needs, your songs, and your goals.

You’ll leave every session with a clear plan and the exact exercises to work on between lessons. 

The Vocal Hub is my free community. You get warm-ups, a challenge, and one open training per month. It’s a great place to stay inspired.

The Vocal Academy is where the real personalised training happens.

You get 1:1 lessons, guided practice groups, masterclasses, open coachings, and messaging support.

If you want real, consistent progress — the Academy is where that happens.

Practice groups run weekly, and masterclasses run every week too.

You can join as many as you like — they’re included in your membership.

Yes. Absolutely.

Beginners thrive in the Academy because everything is personalised, gentle, structured, and broken down clearly.

You don’t need experience — you just need curiosity and a willingness to learn.

Yes — the Academy is designed for beginner to advanced singers, and they thrive here because everything is broken down clearly and personalised to their voice.

Professional singers are very welcome too, especially if (like so many naturally gifted performers) you were never truly taught how to sing and feel like you’re still guessing about technique.

If you want to build solid, reliable technical foundations, the Academy will absolutely support you.

However —

professional singers have specific technical demands, roles, and vocal challenges that usually require deeper individual attention.

For that reason, if you are a working or high-level singer, you will also need to apply for 1:1 training with me (Zoe) so we can build a programme around your exact needs, repertoire, stamina, and career goals.

The masterclasses and practice groups are fantastic tools for everyone, but pros will make the fastest and safest progress with a combination of the Academy + tailored 1:1 coaching.

This is incredibly common.

The practice groups and open coachings are small, kind, and very supportive — there’s zero pressure to sing until you’re ready.

Almost every shy singer eventually gains confidence simply by being in a safe environment.

You’re not alone — this is the most common story I hear.

The Academy is built to give you the clarity you never had:

why your voice behaves the way it does, what actually works for your instrument, and how to stop guessing forever.

To see real progress, we recommend a minimum of 20 minutes, 5 times per week.

This doesn’t mean hours of practice — it means doing the right exercises consistently, which is exactly what you’ll get inside the Academy. Our training includes accountability, structure, and clear expectations, because we want you to succeed and actually hear the results you’re working for.

The Vocal Academy isn’t designed for casual “karaoke now and then” singers.

It’s built for people who truly want to improve — and are ready to put in steady, achievable work to make that happen.

If you can commit to regular short practices, you’ll be amazed at how quickly your voice grows.

You can join the Vocal Academy at any point in the year — you don’t have to wait until March. When you join mid-year, you simply start at the right level for your current ability, and you work through the modules at your own pace.

You’ll get immediate access to:

  • the live masterclasses
  • the practice groups
  • the open coachings
  • and the full library of recorded trainings


You won’t miss anything — everything is designed so you can begin confidently at any time and still progress through the year’s training smoothly.

When you complete all 12 modules, you’ll be invited to move up to the next level, no matter when you originally joined.